LEGAL F.A.Q.  --  TRAINERS F.A.Q.  --  AUTHORS F.A.Q.  --  GENERAL F.A.Q.

If you’re having trouble with any of the files purchased at CheatScapes, this will help to direct you to the proper solution. Based on the type of problem you are having, please follow one of the following links:

LOGIN/PASSWORD HELP
If you have previously registered and forgotten your USERID or PASSWORD, please click here to recover your password.

PURCHASING HELP
CheatScapes currently supports payments via credit card, debit card and PayPal. All payments are processed through PayPal’s trusted servers and no financial information is stored in our database. It is not required for you to have a PayPal account in order to purchase using your credit or debit card.

DOWNLOADING HELP
Once your payment has been processed, any files that you purchased will be available for download on the ORDER HISTORY page. You may return to this page at any time to re-download previously purchased files. If you also purchased UPDATE PROTECTION with your order, any new versions of the files you purchased will also show up on the ORDER HISTORY page.

TRAINER AUTHENTICATION
Most files downloaded from this site require PC internet access for authentication. No personal information is sent or collected during this process. Make sure you disable your AV or allow the files through your firewall. Offline keys may be purchased at time of checkout if needed.

HELP WITH A SPECIFIC FILE OR TRAINER
Our various trainer troubleshooting guides (PC trainer troubleshooting, Wii trainer troubleshooting, Apple trainer troubleshooting) can assist you with 99% of all problems you might encounter. If your problem persists, please use our contact form to contact the author of the file.

ANTI-VIRUS NOTIFICATIONS
Additional information on false positives can be found here.

 
Please contact us if your problem or question is not covered by the information on this page.